- E-commerce (or electronic commerce) is used to describe business that is conducted over the Internet using any of the applications that rely on the Internet, such as e-mail, instant messaging, shopping carts, Web services, FTP, and EDI (electronic data interchange), among others.
- Electronic commerce can be between two businesses transmitting funds, goods, services and/or data or between a business and a customer.
Includes:
- Online business to business transactions
- Online business to consumer transactions
- Digital delivery of products and services
- Online merchandising
- Automated telephone transactions eg phone banking
E-commerce can be divided into:
- E-tailing or "virtual storefronts" on Web sites with online catalogs, sometimes gathered into a "virtual mall“
- The gathering and use of demographic data through Web contacts
- EDI, the business-to-business exchange of data
- E-mail and fax and their use as media for reaching prospects and established customers (for example, with newsletters)
- Business-to-business buying and selling
- The security of business transactions
Examples of E-commerce
- Online Shopping
- Electronic Payments
- Online Auctions
- Internet Banking
- Online Ticketing
For more info:
Types of Ecommerce
Business to Business (B2B)
- B2B ecommerce transactions are those where both the transacting parties are businesses, e.g., manufacturers, traders, retailers and the like.
Business to Consumer (B2C)
- When businesses sell electronically to end-consumers, it is called B2C ecommerce.
Consumer to Consumer (C2C)
- Some of the earliest transactions in the global economic system involved barter - a type of C2C transaction. But C2C transactions were virtually non-existent in recent times until the advent of ecommerce. Auction sites are a good example of C2C ecommerce.
Advantages
of E-commerce
|
Disadvantages
of Ecommerce
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Overcome Geographical Limitations
|
Ecommerce Lacks That Personal Touch
|
Gain New Customers With Search Engine Visibility
|
Ecommerce
Delays Goods
|
Lower Costs
|
Anyone Can Set Up an Ecommerce Website
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Locate the Product Quicker
|
Security
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Eliminate Travel Time and Cost
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Many Goods Cannot Be Purchased Online
|
Provide Comparison Shopping
|
Ecommerce Does Not Allow You to Experience
the Product Before Purchase
|
Enable Deals, Bargains, Coupons, and Group Buying
| |
Provide Abundant Information
|




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